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You can return all new, unopened items within 15 days of delivery for a full refund. In addition, if the return is a result of our error (e.g. you received an incorrect or defective item, etc.) we'll also pay the return shipping costs. The product has to be send back in its original packaging and invoices. Once we receive the product
You should expect to receive your
refund within two weeks of giving your package to the return shipper,
however, in many cases you will receive a refund more quickly. This time
period includes the transit time for us to receive your return from the
shipper, the time it takes us to process your
return once we receive it, and the time it takes
your bank to process our refund request.
If you want
to cancel an order that is not already shipped, it is even easier. Just
let us know. Drop us an email, or give us a ring and we will issue a
full refund immediately. You do not pay a penny for this. If the order is already shipped
then you will have to wait until you get it delivered to your door. At
that point you will have to send it back or reject the package. Once we receive the package back we will process your refund.
At GeekGoodies, we uphold service standards at the very top. For an online e-commerce store nothing speaks more than their commitment to shipping quality and to providing the cutomers with the option to return purchased goods.